1. Introduction

This Privacy Policy describes how HeadTurnedArt (operated by JINGWAY TRADING INC) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

2. Photos & Customization Data

Crucial for Custom Orders: To create your custom bobblehead, we collect the photos and facial feature descriptions you upload. These images are strictly used for the artistic sculpting process and are shared only with our internal sculpting team (in the US & Asia).

We do not share, sell, or publicize your personal photos without your explicit consent (e.g., for marketing reviews).

3. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

4. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping via DHL/FedEx/USPS, and providing you with invoices and/or order confirmations).

We use your Phone Number to provide SMS updates regarding your proofing status and shipping tracking.

5. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store.

We also use Google Analytics to help us understand how our customers use the Site.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or mail using the details provided below:

JINGWAY TRADING INC
[Re: Privacy Compliance Officer]
1920 SE 10TH AVE PORTLAND, OR 97214, USA
Email: support@headturnedart.com